100% Satisfaction Guaranteed

Your satisfaction is guaranteed. If for any reason you are not satisfied with your item we will replace or refund the sale (except shipping and processing charges of $12.50). You are responsible for the return shipping charges and original shipping charge of $9.00. There are No Refunds or Exchanges of any Divine Eyewear product that has been built to order. This means it is not a standard color frame and lens combination on the Divine Eyewear website. We must be notified within 2 business days from signed delivery or conformation of delivery date.  Also, any returns must be in its original new condition and in its original packaging (This means sunglass box and pouch). A refund will be applied to your original credit card for the price of the item(s) less the processing fee charges of $12.50 (per each sunglass). If the return meets these (above) conditions, you will receive a refund (as described above).

Any return must arrive in re-saleable condition (New Condition), including original packaging (Box and Sunglass Bag); include the packing slip/invoice with your return and package securely to ensure no damage occurs during shipping. We suggest you return via UPS or FedEx insured so you can track the package.

Before returning your item(s), please call Divine Eyewear Direct Sales at the following number to obtain a Return Authorization Number: 949-548-9379 you will need to supply your direct website sales invoice number.

You must obtain a Return Authorization Number (RA). The (RA) must be clearly marked on the exterior of the package or it may be refused by our receiving dept.